Saturday, April 27, 2013

"Visiting the Sick" Educational Seminar: Alan and M. Evan Wolkenstein


Conference on Visiting the Sick and Seriously Ill


What Does a Sick Person Want From Me When I Visit?
What Do I Want From Myself?

What Does My Community Expect From My Visiting the Sick and Seriously Ill?




Mission Statement


To provide a psychological-spiritual-educational environment in which individuals who visit the sick and seriously ill have an opportunity to develop and enhance these interactions by becoming a more mindful visitor in each visit.

 

Objectives


  • Developing a posture of active listening and conversation.
  • Planning for mental preparedness.
  • Assessing personal physical integrity.
  • Seeking the Three Guests in any important conversation.
·        Developing appropriate responses to the sick person’s needs and expectation of the visit.
·        Learning the skills to convey compassion, support, and empathy.
  • Appreciating the interdependent components of successful visiting and self- care.
·        Understanding your emotional needs to sustain yourself in this important work.

 

Process


We will use principles of adult education and reflective learning in assisting participants to create their important conversations with sick persons.  Trained guides and mentors will facilitate large and small small experiential groups utilizing Core Competency Objectives of successful interpersonal communication.

You will:
  • Explore, share, and articulate your own personal path towards becoming comfortable and satisfied in such visits.
  • Acknowledge and strive to accept your own feelings, as a pathway towards facing the innate and hidden needs of others.
  • Assess in a non-judgmental and liminal manner the various ways in which your feelings facilitate or hinder as barriers important and meaningful conversation with sick persons.
  • Understand the blind spots of personality and background that get in the way of your desire to be helpful.
  • Practice in small groups your emotional responses when visiting the sick.
  • Learn the skills to identify and work with the emotions of sick persons in helpful ways.


Long Term Goal


To develop a supportive community of reflective practitioners to reduce personal dissatisfaction, enhance communication skills, and eliminate emotional burnout.

Philosophy of coordinators


Help facilitate our role of commitment and vision for a more mindful caring about fellow ill persons.

Structure a successful yearly conference in behalf of persons living with and through illness and their visitors.



Alan S. Wolkenstein, MSW,LCSW, Conference Coordinator
Clinical Professor of Family Medicine
University of Wisconsin School of Medicine and Public Health
Senior Educator and Consultant : Wolkenstein and Associates, LLC
Mequon, Wisconsin

M. Evan Wolkenstein, MA, Conference Facilitator
Director of Experiential Education
JCHS of the Bay
San Francisco, California













Alleviation of Suffering Merit


“For the Alleviation of Suffering of all Beings”

This “merit” is offered as an intention of loving-kindness



May all beings be healed,
May all beings be at peace,
May all beings be free from suffering





From the Buddhist Tradition
Muller, W. “A Life of Being, Having, and Doing Enough”
2010.



The “Will to Meaning”

The Samurai warriors defined it well. A life of dedication and honor is a life well spent. To fill what may feel like a vast space between now and the end of your career as a family physician can create your life of dedication and honor.
Sigmund Freud once said that the true measure of the adult personality is from the German, Tzu leben and Tzu arbiten, which translate easily to love and to work. 
However, Viktor Frankl, the famous psychiatrist and an early disciple of Freud and Adler differed in what he believed to be the ultimate motivation of our behaviors. He described, after suffering through the loss of his family and becoming a survivor of a Nazi death camp, that we are ultimately driven by a “will to meaning “. 
Here was a man who lost it all, but not his vision of human dignity, the dignity of all humans, and the purpose and intent of living on.
This why to live enhances the will to live. He went on to say that for those who have this why to live can bear almost any loss.
That is why the importance of this to helping sick patients explore their personal why to live is such an important aspect of holistic patient care.
There is intense meaning to our lives, regardless of the sometimes-apparent meaninglessness to it. We truly live with intentionality, which means living with purpose and intent. And with this, sick persons need your presence to assist them in finding their personal “will to meaning.”  Through the years, I have learned by experience and observation that this deep sense of meaning to our lives helps us and our patients to live with and through the most painful experiences.

 

Frankl, V. Man’s Search for Meaning. Pocket Books; 1946.


Five Simple Questions

Medicine requires skill in the subtle delineation of diagnostic criterion and the application of complex scientific findings. Yet, we should return, again and again, to these five simple questions, developed in this hierarchical order to help us become and remain balanced and focused on what is most important to us


Who Am I?

Where Do I Come From?

Where Am I Going?

What Do I Love?

What Are My Gifts to the Family of the Earth?


Mueller, W. How Then Shall We Live?: Four Simple Questions That Reveal the Beauty and Meaning of Our Lives. Bantam Books; 1997.

Topics for Concordia University Day Long Workshop


There are challenges and struggles so many of our gentle elderly face in adapting to a world that appears to them harsh, unpredictable, and unforgiving. With over 65% of them having to cope with three or more chronic illnesses, the task of understanding, planning for, and providing multiple levels of care for them and their families is a formidable task. But it is a challenge that must be met for our society is measured by the ways we provide that care.

Suggested Topics for Consideration
The Last Stage of the Family Life Cycle: Yes, There are Yet Skills to Practice and Important Tasks to Complete.
Quality of Life Amongst the Elderly: New Ways of Helping Elders Self-Assess Their Quality of Life.
Review of “The Quality of Life Index” by A.S. Wolkenstein and M.E.Wolkenstein: Discussing Whether Enhancing Clients ADL’s Affects their Quality of Life.
The “Sandwich Generation”: Supporting Important Conversations between Increasingly Independent Adult-Children and their Increasingly Dependent-Parent(s).
Professional Objectivity in Care of Clients and Patients: Distortions in the Understanding of Objectivity Can Lead to Increased Stimulus Overload (Burnout) and Professional Impairment.
The Journey of Elders: Understanding the Experiences/Losses/Grieving-Lamentations/Transformation of our Elderly.
Seeking a Life of Meaning, Purpose and Intention until One’s Last Breath: Helping Elderly and Chronically Ill Clients and Patients Choose their “Pathway of Life” is based on the Teachings of Viktor Frankl.
Exploring Jungian Concepts to Facilitate Our Work with Geriatric Populations.
Assessing Our Own Professional “C Zone” in Clinical and Direct Service to Elder Clients and Patients.
Reducing “Blind Spots” in Our Work.
The Use of “Vision” to Prepare for Working with Clients Right Now!
A Short Course in Clinical Ethics to provide Meaningful Guidelines to Our Care of Others.
Is There Still a Place for the Bio-Psychosocial Model of Care in Our Health Care Systems? Is It Just Too Late for it, or has it Outlived its Usefulness?
How to Keep Your Work Family-Oriented and Ego-Centonic to Your Personal and Professional Value System.
What do Elders Fear Most?  How Will We Be Comfortable With This Shared Information?
How to be “In the Moment” with Our Elder Clients and Patients.
Consider for Just a Moment: What are You Thinking, Feeling, and Experiencing Just before Seeing Your Client?
Spirituality in the Health Care of Our Elderly and Seriously Ill: Working Successfully with the Spirituality of Your Geriatric Clients and Patients and Honoring Your Own is Possible.
Exploring the Concept of “Empathy” in Health Care.  Just What is it? Where Does it Come From? How Do We Incorporate it in Our Holistic Care of Others? Can We Really Sustain it over a Long Career?
The “World of the Elderly” is Gone. The “World” in which their Values, Attitudes, and Beliefs were formulated is No Longer Accessible to Them or Us. How do We Create the Necessary Experiential Bridges to their Best Care by Younger and Less Experienced Professionals in Geriatrics Training, Practice, and Research?
Teaching How to Deal with Our Clinical and Direct Service “Off Balance” Responses to Geriatric Patients.
Exploring How to Reduce the Stress and Anxiety of Working in Highly Emotional and Tense Situations with Elders.
When to be Silent: When to Simply Be and Be There…

A focus on reflection and reflective learning, enhanced self-awareness, and professional insight have important contributions to make in how we can best care for those entrusted to us. While not always appreciated in our society these days, they are most relevant in teaching and supporting quality technical skills, empathic caring, mindfulness, and compassion to others.

Alan S. Wolkenstein, MSW ,LCSW
Clinical Professor of Family Medicine (Ret.)
University of Wisconsin School of Medicine and Public Health
Senior Educator: Wolkenstein and Associates, LLC
Mequon, Wisconsin
262 243 5489





Friday, April 26, 2013

Musing for Social Workers; "Consider for Just a Moment"


Consider for Just a Moment


      “What kind of Social Worker do I need to be for this client today?” 1,2
      “Can I be the kind of Social Worker this client needs?”
      “Is this a person who really needs me?”
      “Why is this person really here to see me today?”
      “Can I help this person?
      “How far would I go to leverage this person into treatment?”
      “How do I get rid of the clutter in my mind?”
    


What you can now learn to process more consciously before beginning your conversation with your client will help you be in a liminal state with this person.  Liminal is that special place in which you can suspend judgment just long enough to lean into a conversation with a client: to listen, and try to understand and make sense of their problems through their cultural and ethnic perceptions and world-view of their experiences (weltanschauung).

Think about what skills you will need to acquire in order to not judge clients, assess, or diagnostically evaluate them prematurely. “The biggest mistake was of leaping to a conclusion early and then seeing what I expected to see. Expectations can fog your vision.”3 The task is to understand, which begins with listening, first and foremost.  We all tend to learn quickly that this is a very formidable assignment.4

An objective is to seek that exponential place in which you can reduce your emotional defenses to facilitate a move to a liminal state. This is an effort to reduce personal “blind spots” of outdated beliefs and attitudes, stereotypes, biases, misguided experiences, and parts of your world-view no longer necessary to retain at this stage in your training, education, and personal life cycle.

The goal is to seek Being in the Moment through the Buddhist term Smriti; the process in which you can reduce the attention to details of the past yet undone, and to let go of expectations of the future in order to become a mindful practitioner.5   A major component of mindfulness is the need to understand and self- reflect in a world often conflicted and difficult to predict or analyze.

“Mindful practitioners attend in a nonjudgmental way to their own physical and mental processes during ordinary, everyday tasks. This critical self-reflection enables us
to listen attentively to clients distress, recognize our own errors, refine our technical skills, make evidence-based decisions, and clarify our values so that we can act with
 compassion, technical competence, presence, and insight. Although mindfulness cannot be taught explicitly, it can be modeled by mentors and cultivated in practitioners. As a link between relationship-centered care and evidence-based practice, mindfulness should be considered a characteristic of good clinical practice.” 6
 
 It is helpful to have experiences in your continuing education to help you more fully understand yourself and your clients in order to take best care of them and yourself.  These goals are not mutually exclusive.  What may has been left out of your education is the process for reaching these attainable goals. The programs we design are structured for Social Workers such as you to engage deeply in this learning. We perceive this as an important component of self-assessment.

To go from simple unawareness to recognition, from uncertainty to options, from muddy waters to clear choices, are some of the reflection-on-action skills that can be taught to and appreciated by Social Workers at all degrees of experience.7 It is our intention to adhere to the adult education principles of making your learning environment safe and secure, your experiences with clients somewhat defused of the discomfort, anxiety, and loss associated in their care, and providing mentors skilled in their craft to facilitate your travel; a journey to be engaged in all of your days as Social Workers.

Come, it is time to begin. Your client is waiting.


*Possible alternate questions to consider:

 “Do I really want to see this person?”
 "What is on my mind now?"
 “How can I best attempt to understand my client’s worries and concerns?
 "How do I know I am ready to be fully present with this client?"
 "If not, what do I need to discover or learn about myself so I can be there for the client?"
 “What skills and knowledge am I lacking to be the best Social Worker I can be right now?”

One can visualize in this teaching exercise a wide variety of questions, in various combinations, that can be structured to meet the specific educational needs of individual here today; as we learn to create a mindfulness-based relationship with our clients as part of self-assessment.8


Alan W. Wolkenstein, MSW, LCSW
Clinical Professor of Family Medicine (Ret.)
University of Wisconsin School of Medicine and Public Health
Senior Educator: Wolkenstein and Associates
Mequon, Wisconsin

References

1.     Balint M. The Doctor, His Patient and the Illness. London: Pitman Publishing    Company; 1957.
2.      Johnson AH. The Balint Movement in America. Family Medicine. 2001; 33(3): 174-177.
3.     Kirk EP. The Fog of Expectation. BMJ. 2004; 329(7480); 1495.
4.     Loxterkamp D. A Change Will Do You Good. Annals of Family Medicine. 2009; 7(3): 261-263.
5.     Watts A. This is It, and Other Essays on Zen and Spiritual Experiences. NY: Vantage Books;1960.
6.     Epstein R. Mindful Practice. 1999;282(9)833-839.
7.     Wolkenstein AS and Wolkenstein ME. Reflective Learning Through Psychosocial Chart Reviews. Annals of Behavioral Science and Medical Education.2009; 14(2): 62-64.
     8. Marnocha M. What Truly Matters: Relationships and Primary Care. Annals of       Family Medicine.2009; 7 (3):196-97.

The C-Zone for Mental Health Professionals


Operating In the “C-Zone”

Personal and Professional Strategies for Professional Well-Being
and
Understanding the C-Zone as a Component of Self-Assessment




Alan S. Wolkenstein, MSW, LCSW
Clinical Professor
University of Wisconsin School of Medicine and Public Health (Ret.)
Senior Educator: Wolkenstein and Associates, LLC
Mequon Wisconsin


Stress and the pressures of conflict are part of our lives and do affect us in varying degrees.  At the same time, they can play a significant role in enhancing our abilities to accomplish our best work within the multitudinous events of our professional experiences. This session is not so much about stress, as it is about raising our awareness of two models used in achieving peek performance- regardless of our internal and outwardly induced stress and pressures, and our emotional and physical responses to it. They are FLOW and the C- Zone.
Let us begin with the concept of FLOW.
 First introduced in 1990, Mihaly Csikszentmihalyi defined it as “A state in which people are so involved in an activity that nothing else seems to matter.”1 The functional key to such a concept involves the use of visualization.  We began to appreciate that regardless of what we are confronted with in our life and work, that visualizing success is a major step in achieving the outcomes and intentions we wish for, desire, and seek. When successful, the experience is so emotionally enjoyable that people will try to achieve it, sometimes at even great risk.
 
 Let us talk about visualization as one technique to consider in our efforts to achieve our intentions. Athletes and coaches have long known the power of visualization: the ability to “see,” in the minds’ eye, the flawless grand slam and other tremendous achievements in sports.  Likewise, any process becomes smoother, more natural when it can be first “seen” in one’s minds eye, and then achieved.  Other examples include, the hole in one, the perfect strike, completing the marathon, making the last second basket, the ninety eight mile per mile fast ball, and the superb “change up” in pitching.  These are all examples of the successful achievements of athletes, many of whom have learned to visualize successful outcomes beforehand by learning what skills are necessary for them to achieve, and then doing it by following their visualizations of success. It can be-first see and then do.  It requires that we reflect upon what tasks and skills are needed to succeed, visualize using them to succeed, and then completing the task. The pleasure of success is amazing.  Once again- see and then do.

The same is quite true for those who care for others, regardless of setting and title.  What, for you, does a nurturing client encounter look like? What will your body posture look like? What will it feel like in your own body as you discuss, with a frightened person, his or her problems and options? What would calmness, understanding, courage, and the capacity to sit in compassionate silence be like for you?  What do you need to succeed in these emotionally challenging encounters?  What skills and tasks will lead to accomplishment? Again, first see and then do

In addition to our visualization of successful client/patient/resident encounters, and then achieving them, flow requires that we anticipate a time after achieving flow {and all its wonderful feelings}, in which we then have an emotional let down. Soon after the lull, because flow is so pleasurable, we seek it again and the process is repeated over and over.

                                       Seek flow

                                       Achieve flow

                                       Decreased pleasure and enjoyment
                                       Bored and frustrated
                                       Desire for flow resurfaces
                                        Seek flow, again

Sounds pretty good in theory, but clinically it has the potential for degrees of failure due to many barriers. Frequently, these barriers are external and not of our choosing, but rather because of the requirements for us to be where we are and perform to our best. There just are times when we have to be in situations in which we must achieve, regardless.  You have now entered the C Zone.

Let us reframe stress, conflicts, and pressures into the refocused- key components of challenge, mastery {skills}, affect, and thoughts.2

PANIC ZONE                   DRONE ZONE                    C ZONE
Challenge                                        Challenge                               Challenge
Mastery-skills                                 Mastery-skills                         Mastery-skills
Affect                                              Affect                                     Affect
Thought                                  Thought                           Thought


PANIC ZONE
DRONE ZONE
C ZONE
Too much challenge
Not enough mastery
Not enough challenge
Too much mastery
Challenge & Mastery Almost Equal, but not quite.
There is a “stretch” for challenge
Over committed
Over confident
Out of Control
Uncommitted
Under confident
Over controlled
Committed
Confident
In Control
Nervous
Scattered
Hyper

     Thought:
  I Gotta Do It!
Lethargic
Sluggish
Bored, Bored, Bored

        Thought:
    I Can’t Chance It!
Calm
Focused
Energized

         Thought:
      I Can Do It!

Each performance zone listed will encompass a different mastery-skills quotient, with a subsequent different affect and different type of behavioral response. In other words, the perceived and anticipated difficulty [stress} of a situation will determine the ability to do well and handle the situation.

The Panic Zone will probably have you believing that things are just out of your control. While in the Drone Zone, you will believe there is just too little to effectively challenge you to do your best. While in the C Zone, you will sense you are truly in your element.  Your work will be busy, but rewarding and almost effortless. Almost, effortless.

So, now, let us ask you to list on your 3x5 cards, the last time you were in each of the three categories. Think and reflect about a time in which you were in the Panic Zone, the Drone Zone and the C Zone. Now, feel free to embellish, make experiences up, change things around to sound better or to be just more like you, or simply to allow your answers to reflect that humorous side of you, your playful side, or the serious side. So, how about all three?

We will ask each of you to come up front and read your three zone experiences, and when done, maybe we can all do it.  This is an experiential session, so our experiences are of great merit and value to the group process. Regardless, we anticipate places and times when we had such similar patterns, and the anticipated variances of this group. And that may simply be enough to complete our time together: where we are alike and where we differ. We are into places and experiences that ask much from us, or in the case of the Drone Zone, too little is required of us.  We seek the pleasures of FLOW when we are truly in the C-Zone.
      
What you learn about yourself in these three experiences is just another bit of information to help you in the process of understanding yourself in a variety of important and difficult situations.  This is about visualizing your goals to increase the chances you will attain them. So, visualize them. Almost all of us can do this.  Your skills will increase with practice. We all can improve. The more you use the visualization of success, the better you become at it and the greater the possibility for success.

Remember that when successful persons are emotionally engaged with their every day responsibilities, they are successful because they are in their personal C- Zone the greatest percentage of time.  So, visualize, and then do it well. First see and then do. 3
                                                                                                                    

Thank you for participating in this reflective learning session,


Alan S. Wolkenstein, MSW, LCSW

References

1. Csikszentmihalyi, M. Flow: The Psychology of Optimal Experience. New York: Harper and Row; 1990.
2.  Kriegel, R and Kriegel, M. The C Zone: Peak Performance Under Pressure. New York: Fawcette Columbine; 1985.
3.  Naparstek, Belleruth. “Intuition, Imagery, and Healing.” AHP-The Association for Humanistic Psychology. 2002.

Looking at the "Sandwich Generation"


                                                    Statewide Meeting NASW 2012
                                                               Accepted Proposal



Alan S. Wolkenstein, MSW, LCSW
800 W. Dandelion Lane
Mequon, Wisconsin, 53092
262 243 5489


Title:
The View from My Window: Looking at the Sandwich Generation

There will be a time for every family in which they do not seem to know what is important to do and what is not. At other times, they know what is important to do, but are unable or unwilling to do so.1   Maybe, this is such a time for your intervention in behalf of the family…


Extended Abstract:
A significant component of any comprehensive and holistic health care assessment includes “Quality of Life” of patients and clients. The best of the bio-psychosocial models of care include a definitive and easily integrated psychological sciences (Social Work) evaluation and assessment of a client’s quality of life.
Among our elderly, such an assessment is especially necessary. Our ability to recognize, understand, empathize, and provide problem-solving experiences for and with them focuses on enhancing their attempts to successfully cope with the tasks of their age: regardless of illness, inhibited activities of daily living (ADL's), their continuing losses and grief experiences, and ongoing transformation as elders.

The Family Life Cycle, consisting of anticipated stages of family life, tasks by the family and its members to complete, and skills needed to accomplish these tasks frame our Quality of Life review.2

Families move through predictable stages by utilizing specific skills to accomplish appropriate tasks. Without the necessary coping and adapting skills, families may be forced to move ahead regardless of whether they completed their tasks or not. Many of these families become problematic and dysfunctional by not being able to really do well in any subsequent stage(s), and thereby become deficient in meeting individual family member needs, goals, and aspirations.

We had defined five initial stages of the family. Subsequent evaluation revealed that there may be more than five, but unlikely be less than five stages. Variations that alter stages and their tasks can include: severe family problems, permanent marital separation, divorce, widowhood, remarriage/blended families, and single parent-hood, late in life family development, alternative lifestyles, traumatic social/cultural events, war, depression, and natural disasters.3

Our session will focus on the stage that includes the interdependent components of the sandwich generation is called “The Transitional Years (Children becoming non-dependent to leaving home).
      Tasks: Launching children
                  Reevaluation of roles: evolution from parents back to partners as                
                  their primary roles
                  Possible career changes
                  Body changes
                  Learning/enhancing skills to cope and adapt to changing   
                  circumstances                  
                  Sandwich generation*

*The sandwich generation is an important facet of this stage of the family, for children are becoming more independent and elder-parents are becoming more dependent on their adult-children. This is potentially a time of very emotional and anxiety producing experiences. (Difficulties here spill over into other important areas and have a negative impact on achieving family tasks and on overall family stability). Not only for the elders themselves, but for their adult-children, who describe feelings of being "caught" by the differing and opposite needs of their parent(s) and their children.  They can perceive themselves as being emotionally unprepared and sometimes even feel inadequate in caring for both their parent(s) and their children: not only because of the difference in needs, but in their real or imagined lack of skills and experience-based wisdom to be effective.

The Pew Research Center offers the following numbers to highlight our discussion. One out of eight families (regardless of their own needs and coping concerns), with adult-children as parents, between the ages of 40-60 provide some form of care of their own aging parents. That is about 10 million of us!  In addition, 7 to 10 million provide assistance to their dependent parent(s) by long distance. And, that 65% of all home care assistance is still provided by families. Go Families!  

The National Alliance for Caregivers reports that over 43 million of us look after someone age 50 or older, and not necessarily a member of the immediate or extended family. That number has jumped almost 30% since early 2000. The issue is not that we do not care. We do care about and for our elders. Our challenges are more complicated and frequently difficult to fully understand: they generate the dynamics of this session.

Let us choose one loss and subsequent grieving issue for this session:  An emotionally tough and anxiety provoking conversation between aging and more seemingly dependent parent(s) and their adult children is the uncomfortable discussion of the probable need for living arrangement changes for their parent(s).
This need generally follows a number of potential-loss experiences by the parent(s). Loss of a partner, significant changes in health status, degrees of declining mobility, loss of income, changes in social status, financial setbacks, and loss of important family and friends due to death or moving away, are some of their losses of great significance. They respond with deep grieving to these losses, especially if there is no respite between them and little chance to try to re-balance their lives and cope with both their losses and their grieving.

 This may be the first time adult-children witness their parent(s) becoming afraid, anxious, and emotionally unsure of their own future. Elder-parents are facing a new world for themselves, one of different rules and expectations. It is also a world in which their dependence on their adult-children intensifies, and the adult-children may also share the same insecurity and anxiety. We know they may share feelings and emotions of anger, great sadness, and fear. They may soon come to realize that their lives will never be quite the same again, and suddenly, the future for all in the family is the “potential unknown”4.

The dynamic process of the need to consider selling a family home, with its myriad of memories and sense of earlier family stability, and then moving to a down-sized  apartment,  adult community, or assisted living facility is an excellent subject to reflect on. It is certainly not an existential experience in itself. It oftentimes follows a period of major losses by the parent(s) and emotional grieving that can tax both the elder parent(s) coping and adapting skills and the resiliency of their adult-children.
We will also offer a number of scenarios based on different individual/family styles of interacting and coping with potentially distressful situations.  We hope to outline a number of situations and then ask participants to act out the interactions, reflect on them, seek new hypotheses, and plan to incorporate important components into their skill set.

Ernest Hemingway once said “The world breaks everyone and afterward many are strong in the broken places.” 5 While we believe some of us, but not all, are so negatively affected by our experiences, we also believe that the most difficult experiences can make us stronger than we were before. Sometimes, but not always, we need assistance from guides and mentors. Both elder-parents and their adult-children can benefit from consultation with an experienced Elder Family Therapist who has already traveled these same paths, or has much thoughtful experience in working with such families, and can cautiously guide a family through these difficult times. While we know it affects adult-children, their families, and their elder parents, intergenerational strength is possible as a response to its greatest struggles. However, the extended family must give itself what it needs to safely navigate through its difficulties. We believe that a family can reinvent itself through choosing a different path to follow, rather than accepting its course as inevitable. Then there is the opportunity for them all to grow, achieve goals and wishes, and grow stronger as a family.


Unfortunately, what can happen is that losses in elder continuity (the home and its sense of belonging), and losses in elder connections (important persons in their lives) impacts negatively on all other parameters of Quality of Life among our elders.6 It is not surprising that family conversations about the possibility of changing residences invoke such high degrees of emotionality for all of the family...


1.      Kidd, Sue Monk. The Secret Life of Bees. Penguin Books. New York. 2002.
2.      Wolkenstein, Alan S., Lawrence, Steven L., and Butler, Dennis J. Teaching Family: The Family Medicine Chart Review. Family Systems Medicine. 3(6), 1985, 171-178.
3.      Wolkenstein, A. and Butler, D. Quality of Life Among the Elderly: Self Perspectives of Some Healthy Elderly. Gerontology and Geriatrics Education. 1992, 12, 59-68.
4.      Small, Jeffrey. The Breath of God. West Hills Press. New York. 2011.
5.      Hemingway, Ernest. A Farewell to Arms. Scribner’s. New York, 1929.
6.      Wolkenstein, M. Evan. A Quality of Life Index. Unpublished Thesis. JCHS of the Bay. San Francisco, California.2011.


Ouline: 95 minute workshop
10 minutes:
Intro and reasons for attending session
35 minutes:
Exploring concepts of the Sandwich Generation
Case examples
35 minutes:
Development of new hypotheses of strategic interventions
15 minutes:
Feedback and Evaluation

Connection to Theme:
Sharing ideas of care of the Sandwich generation from this group and developing new treatment techniques energizes us by including the valuable experiences and skills of us all.

Style:
Highly interactive through use of adult education principles, experiential education, and reflective learning.

Learning Objectives:
  1. Exploring concepts of the Sandwich generation as part of the Family Life Cycle.
  2. Assessing the loss-grieving-transformation of our elders as a means to facilitate meaningful guided conversation between them and their adult-children.
  3. Appreciating the change of residence as not an existential experience, but following a series of losses and deep grieving of elders.
  4. Facilitating the use of self as a mentor and guide for both elders and their adult-children.
  5. Using case scenarios of differing individual/family dynamics to “practice the practice” of this work.
  6.  Learning to emotionally acknowledge that there is no magic wand to quickly making things easier for those in the Sandwich Generation.


Bio:
Professor Alan S. Wolkenstein, MSW, LCSW, is Clinical Professor of Family Medicine at the University of Wisconsin School of Medicine and Public Health (Ret.), and Senior Educator and Consultant-Wolkenstein and Associates, LLC. .Alan is a veteran of over 30 years of teaching, education, and research in graduate medical education, and is nationally recognized as an expert in the education of physicians in human behavior and family dynamics. He also has a 40 year private practice in which he guides individuals and families struggling with health issues, dysfunctional relationships, and attempting to find balance and focus in a world that is often perceived as harsh, unpredictable, and seemingly unforgiving. Nevertheless, we all have “inner voices” that can direct us towards using our deepest inner wisdom to guide us through the challenges of life.





"Lost World of Elders" Experiential Seminar


12062 Title: Using Small Group Reflective Learning to Teach Components of Elder Care

Accepted Proposal

Alan S. Wolkenstein, MSW
Clinical Professor of Family Medicine
University of Wisconsin School of Medicine and Public health
Aurora University of Wisconsin Medical Education Group
Milwaukee, Wisconsin

Abstract: This workshop provides a forum in which participants a) experience b) discuss and c) use SGRL theory and techniques in the addressing of the problems endemic to elder-care. SGRL, as with any successful teaching strategy, is more than a dynamic process of learning. It is about incorporating all our important skills as teachers and on-going learners. Its presence will give faculty another style to consider employing, as it has done well in this residency for students and residents for many years. We endorse its application both for new faculty who seek a style and process for some of their teaching needs and for the educational needs of our learners, and for seasoned veterans who may wish to enhance their skill set.

Description of the session
Due to societal trends, the older and younger generations may find it increasingly difficult to locate the experiential bridge between them. As a result, the younger generation may find it hard to identify with and care for our elders. This is especially true within graduate education where young learners are challenged to understand this “lost world,” the world in which elders attitudes, beliefs, and values were formed from real life experiences. Indeed, there is not enough mutual exploration between teaching faculty and residents to facilitate a passage into this lost world. Yet to expect that residents can learn to truly understand, empathize, develop rapport, and communicate freely with elders requires new educational experiences not frequently made accessible to learners.

Three objectives for attendees (please limit to 150 words)
After the completion of this seminar, participants will be able to: 1. Construct a faculty-guided SGRL session, which offer, through a short-story case study, a glimpse of the elders lost world of loss-grief experiences. 2. Adapt the characters in the short story into a series of case-based simulated office encounters. 3. Utilize the short story case study and simulated office-encounters in SGRL sessions in order to enhance higher levels of resident awareness in situations in which they may have few real-life experiences

Give a brief outline of how you plan to use your time for your presentation.
Section 1: Background, Reading, and Discussion of Short-Story Case Scenario (40 minutes) Group Introductions (5 minutes). Agenda Review: Explanation of order of workshop and articulation of themes and goals, including terminology of “lost world of our elders.” (5 minutes). Provide participants with story and study guide/questions, time for silent reading (15 minutes). Small group discussion of the specifics of the story and loss-grief patterns (20 minutes).

Section 2: Reading and Analysis of Clinical Encounters (15 minutes).

 Section 3: Presentation of Techniques of SGRL (story scenario/composed case-study/small group sessions). (20 minutes). Section 4: Reflection on application of specific techniques to teaching practice (10 minutes)

Conclusion: Most young and healthy residents and other learners appear to have limited knowledge and experience in understanding, truly understanding, the world in which the values, attitudes, and beliefs of our elders was formed. For most elders, it is these lost world values, attitudes, and beliefs that direct their current ways of looking at and seeking adaptation to their current life’s experiences.
 It is, in fact, a lost world for our elders. As a result, the need to create patient based care is compromised in that providers are limited in finding access to this world. Without it, empathy, compassion, and mindfulness in elder car can be excessively complicated.  An experiential bridge such as utilized in this session will hopefully reduce the distance.
It is through an opportunity to reflect and think about, through the process of “action-reflection” that health care providers of all degrees and experience can enter this lost world in order to better understand, empathize, and provide best care for our elders.
  .  


Proposal: Geriatrics Concordia University


“Sometimes, I don’t know how to speak to my elder clients, even when I know the facts of their situation and what to say.  There are times when I cannot comfort them in their losses, or their pain, or their intense sorrow.”
This scenario may be all too common for us at any stage of our career. Individuals and their families who are forced to confront seriously diminished “Quality of life” and even their own mortality, again and again, in a real and painful manner, can pull us “off balance”. Clients and families struck with such immensity of emotions can facilitate these “off balance” phenomena. We know that repetitive experiences of being pulled “off balance” have serious negative influences on how we care for them and for ourselves.  However, givers of care at all levels, who consciously utilize a reflective learning perspective in these highly charged, painful, and deeply emotional encounters may be able to reduce the “off balance” occurrences.
A heightened awareness of our professional self (our inner world), and of our clients and families (our outer world), is necessary in the profound decision to deeply appreciate the troubled journey of many elders and even ourselves through important and difficult conversations, and making choices of how we will practice our practice. The model of choice begins with an experience of interaction and care, moves to reflection-on-action, and then to integration, and finally, to personal ownership of the intended outcome: enhanced professional self-awareness.
This is a call for a commitment to reflective training that we can participate in to create a more balanced, more effective, and mindful practice. Come join us for this session on reflective learning: theory, self-awareness, skill building, practicing the practice, and creating mentors and guides for others to follow.
Learning Objectives:
1.      Share the theory, philosophy, and technology of reflective learning.
2.      Identify “off balance” phenomena and negative effects of such repetitive experiences on professional growth and development and best care of others.
3.      Present various scenarios of “off balance” experiences with audience participation.
4.      Assess the difficulties in emotionally difficult and challenging conversations with people of age.
5.      Discuss the important skills to creating an experiential bridge between elder clients and younger givers of care that demonstrate compassion, empathy, and understanding between them.
6.      Illuminate various components of “mindfulness” in care of our elders and all clients.
7.      Clarify the on-going life processes for elders of their experiences, their loses, their grieving, and finally to their personal transformation.          
Alan S. Wolkenstein, MSW, LCSW
Clinical Professor of Family Medicine (Ret.)
University of Wiasconsin School of Medicine and Public Health
Senior Educator and Consultant: Wolkenstein and Associates, LLC

Reference: Wolkenstein, Alan S. and Wolkenstein, M. Evan. “Using Reflective Learning in Medical Education and Practice.” Medical Encounter. Fall 2009:23(3) 97-102.

Thursday, April 11, 2013

It is always about being,
Being there,
Being present,
and becoming